Tuesday, 26 August 2008
COMMON SENSE BUYING TIPS
Understand what’s available (makes and models) - do some research. All hearing aids are definately NOT THE SAME! and Levels of aftercare vary tremendously.
Pick one make/ model - you should do this to assist your market research!
PHONE 3 LOCAL dispensers and ask for a price Ask when the follow up visits are done
And the exact conditions of return (your ability to get all or most of your money back)
You should now have 3 LIKE-FOR LIKE quotes
Choose two and book a test
(ASK FOR AN AUDIOGRAM FROM EACH - don’t pay for this if asked)
Do you like the staff? Is the branch easily accessible?
Then, have a go ... but don’t be afraid to quit after allowing for three programming sessions WITHIN A SAFE RETURN PERIOD!
EASY PERFORMANCE MEASURES to use when buying hearing aids
2. How good is your hearing aid Dispenser? Your likely success will improve greatly if this individual is kind and patient, very local to you and prepared to allow you a free choice, etc…so long as you aren’t intending to move house in the near future, it may be better to deal with a local Independent Company.
3. The Number of channels your hearing aids have: This is an easy way to assess hearing aids’ definition capabilities. A one channel aid is not so clever, NHS aids are commonly 4 channel, many private aids will be 8-17 channels, some have as many as 33
4. Directionality: It’s better if your aids have this and that it switches off and on (either automatically or manual by you using a button). Some directional systems may not work well for you... It might be better to have a remote control or switch to turn the directionality off and on as you require it. If you want automatic, make sure you test out the aids thoroughly (say within a full money back period). Non directional and fixed directional aids should generally be avoided. There are no clear descriptive terms shared by all manufacturers, so be aware and ask for the directionality method to be explained to you.
5. Please note that most completely in the canal aids (or CICs) DON’T have many features of that particular model. If you really want this size, make sure you understand exactly what features are really there! Many consumers choose CIC not realising they are buying a lower specification model.
6. Is the hearing aid powerful enough? If your hearing loss is advanced, Make sure within the free trial period that your hearing aids are powerful enough AND that there is lots of spare headroom left over (i.e. they can be turned up without whistling) —this should be tried out at the fitting stage. REMEMBER - YOUR HEARING WILL LIKELY GET A LITTLE WORSE as time goes by. If your new hearing aids need turning down to stop them whistling (or indeed you need to turn them down to stop whistling) or they are just too weak, then give them back before it’s too late.
7. Can you handle the sound of your own voice? Many hearing aids are rejected due to this unpleasant side-effect. Most hearing aid wearers have mild to moderate hearing loss, with the low frequency hearing levels being the least damaged. Unfortunately, this means you may encounter OCCLUSION. Receiver in the ear versions of any hearing aid are proving very successful and popular and you should maybe consider this type first (a small unit over your ear and a thin tube leading into your ear canal).
8. And this leads onto the last consideration: Long term RELIABILITY. CICs are the least reliable, lasting on average about 3 1/2 years, with an average two breakdowns in that period. Behind the ear aids are generally far more reliable, lasting around 6 years, with breakdowns unlikely.
Friday, 22 August 2008
A Summary of Hearing aid manufacturers in the UK
Those left are
WIDEX/PCWERTH,
SIEMENS,
OTICON,
STARKEY,
GN RESOUND and
PHONAK
UNITRON
Any others mentioned tend to be owned by one of the big six (examples are BERNAFON, HANSATON). There are a couple of smaller sized suppliers also (for instance - Puretone and Sonic Innovations, who have just closed their plant in the UK).
Some retailers do rebrand products to disguise their source, but this is not widespread yet
Some consumer magazines and information leaflets imply a greater choice, but this often includes US brands which are not available here. These magazines will commonly be offered through direct advertising by hearing aid companies.
The Hearing Aid Council will cease in March 2010
http://www.hpc-uk.org/
http://www.isa-gov.org.uk/
... that means the hearing aid council rules for Dispensers will alter from around 1st April 2010..
The result of this could mean a lot more private hearing aid dispensers out there and hopefully a potential eroding of unjustifiably high prices!
Be aware also that after April, marketing techniques could also become far more aggressive and pushy and direct phone sales could be legalised....
It is the Government’s intention that the Hearing Aid Council’s responsibility for regulating hearing aid dispensers in the private sector should be transferred to the Health Professions Council.
Following on the Hampton Review, this change will strengthen protection for consumers, reduce costs for the industry and remove barriers between the public and private sectors. The Hearing Aid Council will be the first statutory regulator absorbed by the Health Professions Council, this transfer is currently due to occur by March 2010.
The Hearing Aid Council is a statutory regulator set up by the Hearing Aid Council Act (1968) to register dispensers and their employers working in the private hearing aid sector. It sets the standards of education, training, conduct and performance dispensers must meet to join the register and investigates any alleged breaches of those standards. There are around 1500 hearing aid dispensers on the HAC register.
The Hearing Aid Council
70 St Mary Axe, London, EC3A 8BE
Tel: 020 3102 4030
Fax: 020 3102 4476
Web: www.thehearingaidcouncil.org.uk
What to expect from your Registered Dispenser
Currently there are regulations enforced by the 'hearing aid council'...
In brief,
You must be given written confirmation of all appointments (or the dispenser must record a reason why this was not possible).
You must be told that hearing aids might not help you.
We (dispensers) must act within a high standard of ethical conduct.
You must be told how to use, insert, remove, clean, service and otherwise operate your hearing aid.
A letter must be sent to your GP if certain conditions are noted (ie an amount of earwax that would make it unsafe to take impressions).
A dispenser must not assume the status of a medically qualified person
... must not attempt wax removal.... must not suggest an ability to 'cure'.
The dispenser must always prefix such terms as 'specialist' or 'audiologist' with the words 'hearing aid' - spoken or written.
Your audiograms must be kept on file for 5 years.
All equipment should be used to the correct standards of practice and cleanliness.
For new hearing aid fittings, the dispenser's last test must be less than two months old.
For exact replacements, the last hearing test must be less than 24 months old.
A dispenser must contact you within 6 weeks of a new fitting.
http://www.thehearingaidcouncil.org.uk/
Monday, 21 July 2008
Would you like to be able to program your own hearing aids?
Email us on rjd@hearingchecktoday.co.uk
RECENT GENUINE QUOTE COMPARISONS
The widex model 'Passion' selling at a mere £8200 sterling and exactly the same product in the same country - for £2999???? Perfectly true and STAGGERING.
and another, truly amazing... a pair of GnResound DOT 10 for £495 or £3200? take your pick...
Tha advice is clear. SHOP AROUND. PLEASE.
Saturday, 28 June 2008
Health Insurance contributions to Hearing Aid costs
And Sovereign Health will give you between £100 and £400!
and the old Wakefield Hospital Group, a princely £40
Please check your health plan now if you're looking to buy hearing aids.
Thursday, 19 June 2008
A collection of useful links
Visit the Fifty Plus Website: http://www.fiftyplus.co.uk/
Visit the Sesame Access Website: http://www.wheelchairaccess.co.uk/
Visit the Disabled Workers Co-Operative Website: http://www.disabledworkers.org.uk/
Visit the Chums website: http://www.chums.co.uk/
Visit the Modern & Mature Website: http://www.modernandmature.co.uk/
Visit Age Concern Website: http://www.ageconcern.org.uk/
Visit the Over 50 Information Website: http://www.over50.gov.uk/
Visit Help the Aged Website: http://helptheaged.org.uk/
Visit for Mobility products in Spain: http://www.eurocaremobility.com/
Visit for Mercury Products in Southern Spain: http://www.mobilityabroad.com/
Visit the Friends of the elderly Website: http://www.fote.org.uk/
Visit the Sixty Plus Surfers Website: http://www.sixtyplusurfers.co.uk/
Visit the Nursing Home Advice Website: http://www.nhfa.co.uk/
Visit The Royal British Legion Website: http://www.britishlegion.org.uk/
Visit the website designed for those over 50: http://www.laterlife.com/
Visit the contact the elderly Website: http://www.contact-the-elderly.org/
Visit The Ramblers Association Website: http://www.ramblers.org.uk/
Visit The Open Country Project Website: http://www.opencountry.org.uk/
Visit The Countryside Access Website: http://www.countrysideaccess.gov.uk/
Visit The Stroke Association Website: http://www.stroke.org.uk/
Visit the Discover Yorkshire Coast Website: http://www.discoveryorkshirecoast.com/
Visit the Arthrirtis Care Website: http://www.arthritiscare.org.uk/
Visit The British Heart Foundation Website: http://www.bhf.org.uk/
Visit the British Polio Society Website: http://www.britishpolio.org.uk/
Visit the Diabetes UK Website: http://www.diabetes.org.uk/
Visit The Limbless Association Website: http://www.limbless-association.org/
Visit The Womens’ Institute Website: http://www.womens-institute.co.uk/
Visit Motability Website: http://www.motability.co.uk/
Visit the Disability Now Website: http://www.disabilitynow.org.uk/
Visit the carry on gardening Website: http://www.carryongardening.co.uk/
Visit the Disabled Drivers Motor Club Website: http://www.ddmc.org.uk/
Visit the Disabled Living Foundation Website: http://www.dlf.org.uk/
Visit the Disability Rights Commission Website: http://www.drc-gb.org/
Visit the RADAR Website: http://www.radar.org.uk/
Visit the Dare Foundation Website: http://www.darefoundation.org/
Visit the Therapy Weekly Website: http://www.therapyweekly.co.uk/
Visit the Blue Badge Network Website: http://www.bluebadgenetwork.org/
Visit Accessible tourism in Argentina: http://www.decthird.com/
Visit the Mobility Electronic Repair Services: http://www.pcmobilityservices.com/
Visit Mobens Mobility Spain: http://www.mobility-spain.com/
Wednesday, 18 June 2008
How to make a telephone call with NO WHISTLING!
and Are you still avoiding telephone calls?
If so, something is wrong. One or more of the issues here will apply...
- You need coaching on how to hold the telephone headset...
- You need an adapted telephone (cheap and easily available)...like the Geemarc Dallas 10
- Your hearing aids need recalibrated...
- Your hearing aids may be ill-fitting...
I can tell you what's needed. Just send me an email
Smoke alarms for the hard of hearing
If you are severely/ profoundly or totally deaf, these smoke alarms can alert you even if you don't hear the siren. Please contact http://www.hearingchecktoday.co.uk/ to discuss your requirements.
Our client in Liverpool called the Fire Service on our advice. 3 firemen called to inspect her house, then a man from the department concerned visited. Within two weeks, this lady's house was made safe, for free.
You may find these links helpful...
http://www.westyorksfire.gov.uk/
http://www.northyorksfire.gov.uk/
How to shop around
1. The person you deal with: their apparent confidence and ability to deal properly with your requirements, the company's reputation, your rapport with them, the ease of accessibility to getting the job done, and afterwards - the ease of getting problems sorted quickly.
We should all be able to make a reasoned and considered judgement on this matter.
2. Are the products / materials the same / equivalent? are you looking at a like-for-like quote?
There are many hearing aid wearers out there who either ...
- buy on price only - an obvious mistake, unless it's a purchase that isn't that important.
- buy the person only (very common with hearing aid sales!).
- a combination of the above, where the client has not asked enough questions about the product... and ends up with either an inferior item or, worse, an over-priced item...
MAKE SURE YOU GET A LIKE-FOR-LIKE QUOTATION, OTHERWISE YOU MAY MAKE A MISTAKE!
If you want to know how to buy hearing aids, call me on 0800 612 7 812....
Ear wax removal
I've seen a client today who uses earbuds to 'remove wax'. Upon examining her ears, some wax had been rammed right up against the eardrum and there were visible signs of injury to the ear canal skin surface. This made it unsafe to take ear impressions. PLEASE DO NOT USE EARBUDS IN THE EAR CANAL. Consult your Doctor for safe removal of ear wax.
Thursday, 12 June 2008
Alcohol and Hearing
The ingestion of alcohol increases auditory thresholds and reduces hearing.
Many factors cause hearing loss. Noise exposure is the number one reason followed by ageing, infections and diseases. Alcohol intake may be added to the list, according to a British study.Alcohol and noise can be detrimental to hearing in combination or separately. The British study aimed to prove that the so-called “cocktail party deafness” is not only caused by the exposure to loud noise. Researchers showed that alcohol intake may be the cause of reduced hearing, at least temporarily.30 healthy adults, aged 20 to 40 years, with no history of hearing disorders participated in the study. Each participant drank a fixed amount of alcohol before their hearing was tested. Researchers found that the more alcohol ingested the worse the hearing. In particular, the hearing of low frequency sounds like the ones in speech were more affected. The study also indicated that older subjects and those with a previous history of heavy drinking were more affected.All participants were found to have a temporary hearing loss, although the authors believe that a regular ingestion of alcohol may lead to permanent hearing loss in the long term.
Further research needed
Researchers stress that further research is needed to understand if alcohol intake plays a crucial role in hearing loss. The reason why drinking deteriorates hearing remained unclear in the study. Researchers believe that alcohol may damage the hearing nerves or may interfere in the brain processing of sounds.' Source www.hear-it.org
Thursday, 22 May 2008
Don't forget Analogue!
Please do not chase the digital Panacea with money. It'll cost you. And you may never rehabilitate. Try the digital aids via the NHS. If they don't help as much as your previous analogue aids - Discuss this matter with your GP, your ENT consultant or contact me on http://www.hearingchecktoday.co.uk/
added 24 4 09: did you know analogue hearing aids are far more expensive to manufacture than digital aids??? This may be part of the reason that they're being removed from sale...