Friday, 24 April 2009

When were your hearing aids last reprogrammed?

That is, linked into your Dispenser's computer with you and your hearing aids attached...

Ideally this should be offered every 3 months.
And your hearing aids adjusted every 6 months..... Additionally,
  • After any hearing aid repair is carried out (as you may notice a sudden change in amplification)
  • After an illness, especially any respiratory tract infection or ear infection, a stroke, heart attack or after any brain or heart operation
  • after the prescription of new medication to aid sleeping, for depression or any other drugs affecting one's cognitive / processing or concentration ability
  • After a hearing aid shell modification, vent alteration or a configuration change to the hearing aid (such as a change in the dome size, dome length etc)
You will not get full value from your hearing aids unless this happens. Indeed, most hearing aid consumers lose touch with their provider soon after purchase. This is a grave mistake and is the completely wrong way to be an expert hearing aid consumer.
Please also be aware, that many hearing aids now require software upgrades at least once a year. This will be actioned automatically when your hearing aids are reprogrammed...

If you need more free information about hearing aids in West Yorkshire, call me on 01274 862623

Wednesday, 25 February 2009

A QUALITY BRAND vs. A DISCOUNTED BRAND??

Here is a summary of the market choices... there are only 7 manufacturers

WIDEX UK discourage internet discounting, therefore those that show prices for Widex products may not be authorised dealers and the warranty conditions may be compromised. Widex products have a history of RELIABILITY and a particular SMOOTHNESS OF SOUND (very low kneepoints of compression giving a distinctive mellow sound quality). They are dispensed and recommended by ENT CONSULTANTS, they are wholly BUILT IN SCANDANAVIA and feature a great EASE OF PROGRAMMING. The PASSION IS A GORGEOUS PRODUCT, it's tiny, well designed and sounds good. The ethos and approach of the UK arm is now dynamic and forward-thinking. Their in the ear products are finished with finesse with a seamless join between the faceplate and shell. The technical staff are superb, and this makes dealing with them a dream.... They have recently made investments in many medium and small hearing aid retailers in the UK including long established and well respected 'independents'. They own a majority of Regional Hearing Services. Their products are relatively expensive. The MIND 440 CLEARBAND / Clear440 is potentially and arguably the most technically advanced hearing aid yet, including a dual receiver unit and adjustable frequencies up to 15000Hz.
OTICON produce the superb but now slightly outdated DELTA, a ground-breaking product in open ear technology. They have had many NHS contracts for many years and currently supply the SPIRIT 3. Their approach to BLUETOOTH technolology and COMMUNICATING HEARING AIDS is ahead in the market and the EPOQ is a perfect example of this. The new CONNECTLINE INTERFACE for TV and PHONE is incredibly effective and very impressive with no visible problems* (other than the Streamer device needs to be the newer compatible model). Their in the ear product is generally of exceptional quality. They have a history of great success with RECEIVER IN THE EAR technology - for instance, changing the receiver tube on a Delta is so EASY. The head office staff are long serving and incredibly knowledgeable. They own HIDDEN HEARING and a manufacturer, BERNAFON. Their products are relatively expensive excepting the DELTA 4000.
PHONAK have elevated to no.1 in the UK with around 40% market share. They are completely professional and the production method is the best and most efficiently managed. Their turnaround time is unbeatable and their team of technical staff are THE BEST (3 staff, well trained and motivated). This means your hearing aids will be ready in a few days! If you are in the middle to high end of the market or you like gadgets and technology, Phonak are way ahead. Phonak's BLUETOOTH interfaces actually work and the AUDIOLOGISTS' SOFTWARE IS BY FAR NO.1. Their products are of quality and are relatively mid-high range in price. Thier Holding company also own UNITRON.
UNITRON use the same chip as Phonak, but have developed certain unique applications. The most outstanding is the FUSE, available in the UK from 15th NOv. 09 - a truly practical instant fit non-occluding in the ear aid. Thier hearing aids are generally much better value than competitor products, when compared for technological innovations.
STARKEY are a reliable UK manufacturer (US based private company) that have suffered by an attachment to analogue technology (in the past). Their product is well built in the UK and a particular technical manager is SO HELPFUL IN EVERY WAY. They supply aids to a very large OPTICIAN BASED RETAILER, and indirectly own a retail outlet ASCENT but suffer in the medium to small independent market as the perception is that maybe they fell behind in the tech race...Their products are of medium quality and sometimes discounted. NEW INFO ADDED 24 04 09: be aware: Starkey products rebranded for the previously mentioned Optician based retailer ARE NOT REPROGRAMMABLE BY ANYONE ELSE.
SIEMENS are a massive world player in electronics. They have shown a lack of interest in the private market, but are very successful with both NHS and large retailers. The products are often ground-breaking, for instance the SIEMENS VIBE, the remote disguised as a pen E PEN, their solid and reliable rechargeable hearing aids, etc.... Their NHS aid is the PRISMA PRO 2... Their products are perceived to be of medium quality. They own Hansaton. They supply SPECSAVERS.
GN RESOUND are a company that have experienced great ups and downs. Their products are often quirky (such as the Be), but their AIR open ear line captured an enormous number of clients. Due to market conditions they have aligned themselves as a DISCOUNT MANUFACTURER in the UK. The DOT 2 is very handsome...
IF YOU ARE BUYING GN RESOUND, please look on EBAY first as there are many products of their's offered at massive discounts! Total sales for this company are down 5.9% v 2008
PURETONE are a UK firm. They have low UK market presence and are lower priced, relatively. They are the main UK distributor for TRANSEAR, a very interesting new product for single - sided deafness! Their Bone Conductor spectacle aids (analogue) are very reasonable price wise.

Remember, don't be too influenced by mass advertising of any brand. Just because a company spends a lot does not mean the product is good. Many new innovations are available but some may never be advertised in the UK! We can always brief you on the latest news!

Tuesday, 26 August 2008

COMMON SENSE BUYING TIPS

Don’t start to consider private hearing aids yet if you are moving house, going into hospital, getting NHS hearing aids within the next month or distracted in any way… etc… buying hearing aids and getting used to them needs your full attention.

Understand what’s available (makes and models) - do some research. All hearing aids are definately NOT THE SAME! and Levels of aftercare vary tremendously.

Pick one make/ model - you should do this to assist your market research!

PHONE 3 LOCAL dispensers and ask for a price Ask when the follow up visits are done
And the exact conditions of return (your ability to get all or most of your money back)

You should now have 3 LIKE-FOR LIKE quotes

Choose two and book a test
(ASK FOR AN AUDIOGRAM FROM EACH - don’t pay for this if asked)

Do you like the staff? Is the branch easily accessible?

Then, have a go ... but don’t be afraid to quit after allowing for three programming sessions WITHIN A SAFE RETURN PERIOD!

EASY PERFORMANCE MEASURES to use when buying hearing aids

1. The successful use of hearing aids may be hindered due to your present cognitive skills. Unfortunately, the inability to measure this in any individual makes it very difficult to predict outcomes of hearing aid fittings. As a rough indication, you will probably find results less than satisfactory if you have always been a bit absent minded, if you have always struggled in noisy places, if you’ve had a hearing problem since childhood, if your hearing loss is as a result of operations or if you are experiencing concentration problems, etc

2. How good is your hearing aid Dispenser? Your likely success will improve greatly if this individual is kind and patient, very local to you and prepared to allow you a free choice, etc…so long as you aren’t intending to move house in the near future, it may be better to deal with a local Independent Company.

3. The Number of channels your hearing aids have: This is an easy way to assess hearing aids’ definition capabilities. A one channel aid is not so clever, NHS aids are commonly 4 channel, many private aids will be 8-17 channels, some have as many as 33

4. Directionality: It’s better if your aids have this and that it switches off and on (either automatically or manual by you using a button). Some directional systems may not work well for you... It might be better to have a remote control or switch to turn the directionality off and on as you require it. If you want automatic, make sure you test out the aids thoroughly (say within a full money back period). Non directional and fixed directional aids should generally be avoided. There are no clear descriptive terms shared by all manufacturers, so be aware and ask for the directionality method to be explained to you.

5. Please note that most completely in the canal aids (or CICs) DON’T have many features of that particular model. If you really want this size, make sure you understand exactly what features are really there! Many consumers choose CIC not realising they are buying a lower specification model.

6. Is the hearing aid powerful enough? If your hearing loss is advanced, Make sure within the free trial period that your hearing aids are powerful enough AND that there is lots of spare headroom left over (i.e. they can be turned up without whistling) —this should be tried out at the fitting stage. REMEMBER - YOUR HEARING WILL LIKELY GET A LITTLE WORSE as time goes by. If your new hearing aids need turning down to stop them whistling (or indeed you need to turn them down to stop whistling) or they are just too weak, then give them back before it’s too late.

7. Can you handle the sound of your own voice? Many hearing aids are rejected due to this unpleasant side-effect. Most hearing aid wearers have mild to moderate hearing loss, with the low frequency hearing levels being the least damaged. Unfortunately, this means you may encounter OCCLUSION. Receiver in the ear versions of any hearing aid are proving very successful and popular and you should maybe consider this type first (a small unit over your ear and a thin tube leading into your ear canal).

8. And this leads onto the last consideration: Long term RELIABILITY. CICs are the least reliable, lasting on average about 3 1/2 years, with an average two breakdowns in that period. Behind the ear aids are generally far more reliable, lasting around 6 years, with breakdowns unlikely.

Friday, 22 August 2008

A Summary of Hearing aid manufacturers in the UK

Basically, there is far less choice than there used to be... 7!
Those left are
WIDEX/PCWERTH,
SIEMENS,
OTICON,
STARKEY,
GN RESOUND and
PHONAK
UNITRON

Any others mentioned tend to be owned by one of the big six (examples are BERNAFON, HANSATON). There are a couple of smaller sized suppliers also (for instance - Puretone and Sonic Innovations, who have just closed their plant in the UK).
Some retailers do rebrand products to disguise their source, but this is not widespread yet

Some consumer magazines and information leaflets imply a greater choice, but this often includes US brands which are not available here. These magazines will commonly be offered through direct advertising by hearing aid companies.

The Hearing Aid Council will cease in March 2010

Regulation of hearing aid dispensers will be carried out by the HPC and the ISA

http://www.hpc-uk.org/
http://www.isa-gov.org.uk/


... that means the hearing aid council rules for Dispensers will alter from around 1st April 2010..
The result of this could mean a lot more private hearing aid dispensers out there and hopefully a potential eroding of unjustifiably high prices!
Be aware also that after April, marketing techniques could also become far more aggressive and pushy and direct phone sales could be legalised....

It is the Government’s intention that the Hearing Aid Council’s responsibility for regulating hearing aid dispensers in the private sector should be transferred to the Health Professions Council.

Following on the Hampton Review, this change will strengthen protection for consumers, reduce costs for the industry and remove barriers between the public and private sectors. The Hearing Aid Council will be the first statutory regulator absorbed by the Health Professions Council, this transfer is currently due to occur by March 2010.

The Hearing Aid Council is a statutory regulator set up by the Hearing Aid Council Act (1968) to register dispensers and their employers working in the private hearing aid sector. It sets the standards of education, training, conduct and performance dispensers must meet to join the register and investigates any alleged breaches of those standards. There are around 1500 hearing aid dispensers on the HAC register.

The Hearing Aid Council
70 St Mary Axe, London, EC3A 8BE
Tel: 020 3102 4030
Fax: 020 3102 4476
Web: www.thehearingaidcouncil.org.uk

What to expect from your Registered Dispenser

... also known as a hearing aid dispenser / audiologist...

Currently there are regulations enforced by the 'hearing aid council'...
In brief,
You must be given written confirmation of all appointments (or the dispenser must record a reason why this was not possible).
You must be told that hearing aids might not help you.
We (dispensers) must act within a high standard of ethical conduct.
You must be told how to use, insert, remove, clean, service and otherwise operate your hearing aid.
A letter must be sent to your GP if certain conditions are noted (ie an amount of earwax that would make it unsafe to take impressions).
A dispenser must not assume the status of a medically qualified person
... must not attempt wax removal.... must not suggest an ability to 'cure'.
The dispenser must always prefix such terms as 'specialist' or 'audiologist' with the words 'hearing aid' - spoken or written.
Your audiograms must be kept on file for 5 years.
All equipment should be used to the correct standards of practice and cleanliness.

For new hearing aid fittings, the dispenser's last test must be less than two months old.
For exact replacements, the last hearing test must be less than 24 months old.
A dispenser must contact you within 6 weeks of a new fitting.

http://www.thehearingaidcouncil.org.uk/

Monday, 21 July 2008

Would you like to be able to program your own hearing aids?

I would dearly like to see this, but it'll only happen if you make your views known.

Email us on rjd@hearingchecktoday.co.uk

RECENT GENUINE QUOTE COMPARISONS

Would you believe it?!

The widex model 'Passion' selling at a mere £8200 sterling and exactly the same product in the same country - for £2999???? Perfectly true and STAGGERING.

and another, truly amazing... a pair of GnResound DOT 10 for £495 or £3200? take your pick...

Tha advice is clear. SHOP AROUND. PLEASE.

Saturday, 28 June 2008

Health Insurance contributions to Hearing Aid costs

Did you know that LEEDS HOSPITAL FUND (part of the SimplyHealth Group) will give you £400 - £740 towards the cost of your private hearing aids?

And Sovereign Health will give you between £100 and £400!
and the old Wakefield Hospital Group, a princely £40
Please check your health plan now if you're looking to buy hearing aids.

Thursday, 19 June 2008

A collection of useful links

Visit the Saga Website: http://www.saga.co.uk/
Visit the Fifty Plus Website: http://www.fiftyplus.co.uk/
Visit the Sesame Access Website: http://www.wheelchairaccess.co.uk/
Visit the Disabled Workers Co-Operative Website: http://www.disabledworkers.org.uk/
Visit the Chums website: http://www.chums.co.uk/
Visit the Modern & Mature Website: http://www.modernandmature.co.uk/
Visit Age Concern Website: http://www.ageconcern.org.uk/
Visit the Over 50 Information Website: http://www.over50.gov.uk/
Visit Help the Aged Website: http://helptheaged.org.uk/
Visit for Mobility products in Spain: http://www.eurocaremobility.com/
Visit for Mercury Products in Southern Spain: http://www.mobilityabroad.com/
Visit the Friends of the elderly Website: http://www.fote.org.uk/
Visit the Sixty Plus Surfers Website: http://www.sixtyplusurfers.co.uk/
Visit the Nursing Home Advice Website: http://www.nhfa.co.uk/
Visit The Royal British Legion Website: http://www.britishlegion.org.uk/
Visit the website designed for those over 50: http://www.laterlife.com/
Visit the contact the elderly Website: http://www.contact-the-elderly.org/
Visit The Ramblers Association Website: http://www.ramblers.org.uk/
Visit The Open Country Project Website: http://www.opencountry.org.uk/
Visit The Countryside Access Website: http://www.countrysideaccess.gov.uk/
Visit The Stroke Association Website: http://www.stroke.org.uk/
Visit the Discover Yorkshire Coast Website: http://www.discoveryorkshirecoast.com/
Visit the Arthrirtis Care Website: http://www.arthritiscare.org.uk/
Visit The British Heart Foundation Website: http://www.bhf.org.uk/
Visit the British Polio Society Website: http://www.britishpolio.org.uk/
Visit the Diabetes UK Website: http://www.diabetes.org.uk/
Visit The Limbless Association Website: http://www.limbless-association.org/
Visit The Womens’ Institute Website: http://www.womens-institute.co.uk/
Visit Motability Website: http://www.motability.co.uk/
Visit the Disability Now Website: http://www.disabilitynow.org.uk/
Visit the carry on gardening Website: http://www.carryongardening.co.uk/
Visit the Disabled Drivers Motor Club Website: http://www.ddmc.org.uk/
Visit the Disabled Living Foundation Website: http://www.dlf.org.uk/
Visit the Disability Rights Commission Website: http://www.drc-gb.org/
Visit the RADAR Website: http://www.radar.org.uk/
Visit the Dare Foundation Website: http://www.darefoundation.org/
Visit the Therapy Weekly Website: http://www.therapyweekly.co.uk/
Visit the Blue Badge Network Website: http://www.bluebadgenetwork.org/
Visit Accessible tourism in Argentina: http://www.decthird.com/
Visit the Mobility Electronic Repair Services: http://www.pcmobilityservices.com/
Visit Mobens Mobility Spain: http://www.mobility-spain.com/

Wednesday, 18 June 2008

How to make a telephone call with NO WHISTLING!

Are you wearing hearing aids?
and Are you still avoiding telephone calls?

If so, something is wrong. One or more of the issues here will apply...

  • You need coaching on how to hold the telephone headset...
  • You need an adapted telephone (cheap and easily available)...like the Geemarc Dallas 10
  • Your hearing aids need recalibrated...
  • Your hearing aids may be ill-fitting...

I can tell you what's needed. Just send me an email

enquiry@hearingchecktoday.co.uk

Smoke alarms for the hard of hearing

Current legislation does not cover smoke alarms that vibrate, yet these could be life-savers.

If you are severely/ profoundly or totally deaf, these smoke alarms can alert you even if you don't hear the siren. Please contact http://www.hearingchecktoday.co.uk/ to discuss your requirements.
Our client in Liverpool called the Fire Service on our advice. 3 firemen called to inspect her house, then a man from the department concerned visited. Within two weeks, this lady's house was made safe, for free.

You may find these links helpful...

http://www.westyorksfire.gov.uk/

http://www.northyorksfire.gov.uk/

How to shop around

Please bear in mind that if you do choose to get two or more quotes for any hearing aid, then you REALLY need to consider these 2 things...

1. The person you deal with: their apparent confidence and ability to deal properly with your requirements, the company's reputation, your rapport with them, the ease of accessibility to getting the job done, and afterwards - the ease of getting problems sorted quickly.

We should all be able to make a reasoned and considered judgement on this matter.


2. Are the products / materials the same / equivalent? are you looking at a like-for-like quote?
There are many hearing aid wearers out there who either ...

  • buy on price only - an obvious mistake, unless it's a purchase that isn't that important.
  • buy the person only (very common with hearing aid sales!).
  • a combination of the above, where the client has not asked enough questions about the product... and ends up with either an inferior item or, worse, an over-priced item...

MAKE SURE YOU GET A LIKE-FOR-LIKE QUOTATION, OTHERWISE YOU MAY MAKE A MISTAKE!

If you want to know how to buy hearing aids, call me on 0800 612 7 812....

Ear wax removal

Diary of a Hearing Aid Audiologist:

I've seen a client today who uses earbuds to 'remove wax'. Upon examining her ears, some wax had been rammed right up against the eardrum and there were visible signs of injury to the ear canal skin surface. This made it unsafe to take ear impressions. PLEASE DO NOT USE EARBUDS IN THE EAR CANAL. Consult your Doctor for safe removal of ear wax.